SUPPORT / AER MOTO02 / ORDER STATUS

YOUR GEAR. YOUR PROGRESS.

TRACK YOUR
ORDER.

Check the status of your purchase, find shipping details, and get clarity on custom racewear production.

VIEW MY ORDERS SECURELY
ORDER SUPPORT / SHIPPINGPROGRESS NEVER STOPS.
01 / ORDER LOOKUP

YOUR ORDER.
ONE PLACE.

Sign in securely with the email address used at checkout to view your Shopify order history and available fulfillment updates. You can also use the order-status link in your confirmation email.

  • View recent and past orders
  • See fulfillment and shipping details when available
  • Open carrier tracking once your package ships
SECURE ORDER ACCESS↗

FIND YOUR ORDER

Use Shopify's secure customer account login. Your order number is in your confirmation email.

OPEN ORDER HISTORY
ORDER NUMBER + EMAIL VERIFICATION MAY BE REQUIRED ON YOUR ORDER STATUS PAGE
02 / HOW IT WORKS

CUSTOM GEAR
TAKES SHAPE.

Custom racewear goes through more than shipping. These are the typical milestones we work through for made-to-order gear. This is a guide, not a live status report for your specific item.

01

ORDER RECEIVED

We've received your custom gear order.

02

ARTWORK

Design details and customization are prepared.

03

APPROVAL

Your design is confirmed when approval is required.

04

PRODUCTION

Your individual gear pieces are being made.

05

QUALITY CHECK

Finished items are reviewed before packing.

06

PREPARING SHIPMENT

Items are packed and readied for dispatch.

07

SHIPPED

Carrier information is provided when available.

08

DELIVERED

Your package has arrived.

In-stock items may ship without the artwork, approval, or production stages. Each custom item may progress separately, even when several products are purchased in the same order. Individual, live production-stage tracking is being prepared and is not active yet.

03 / CUSTOM ORDER SUPPORT

NEED A
DETAIL?

For an update about a specific custom jersey, pant, or gear set before it ships, send us your order number and checkout email. This sends a request to our team; it is not an instant automated order lookup.

For shipment tracking, your Shopify order-status page and shipping confirmation email are the fastest options.

FROM ORDER TO FINISH LINE.PROGRESS NEVER STOPS.