Shipping & Production

Effective November 1, 2026

Thank you for shopping at AER MOTO. Production or personalization time is separate from shipping transit time. Please review the timeline for your product below before placing an order.

In-stock racewear and apparel

Uncustomized items that are in stock are generally prepared for shipping within approximately one business day of order confirmation and stock verification, excluding weekends and holidays, unless a different estimate is shown on the product page or at checkout. Carrier delivery time begins after the shipment is handed over to the carrier.

Personalized in-stock jerseys

Adding a name, race number, or sponsor logos to an in-stock jersey adds approximately 5 days of production time before shipment. Shipping transit time is additional.

AERO FLEX Custom Gear Sets

Standard made-to-order AERO FLEX Custom Gear Sets have an estimated 4–6 week manufacturing time before shipment. Delivery transit time is additional.

AERO FLEX Fully Custom Gear Sets

A Fully Custom Gear Set includes original design work, typically allowing 5 additional days for initial design, followed by approximately 4–6 weeks of manufacturing after the design is approved. Customer-requested revisions or delayed design approvals can extend the timeline. Shipping transit time is additional.

Rates, shipping locations and delivery

Available methods, estimated delivery time, and applicable shipping charges are calculated and displayed during checkout based on your delivery address and the goods purchased. We currently accept orders to eligible addresses in the United States. Any free-shipping offers, if available, will be clearly shown at checkout. Carrier delivery estimates may be affected by weather, holidays, and service disruptions.

Order tracking

After your order is dispatched, you will receive shipping confirmation and tracking details when supported by the selected service. Tracking information can take time to activate after a shipping label is created. You can also use our Track Order page.

Orders with different lead times

Orders combining in-stock merchandise and made-to-order items may be shipped together when all items are ready unless separate shipment has been arranged. If you have a deadline, please contact us before placing the order to discuss availability and shipping options.

Address updates, delays and lost shipments

Please verify your delivery address at checkout. Contact us as soon as possible to request a correction. Address changes may not be possible after dispatch. If a shipment is missing, damaged, or delayed, use our Contact page and provide your order number so we can investigate.

Extended delays and cancellations

Manufacturing and dispatch timeframes are estimates rather than guarantees. If we cannot ship within a promised timeframe, we will provide an update and the options and refunds required by applicable law. For other cancellation and return information, see our Returns & Refunds page.